Departmental Human Resources Analyst Ii (leave Administration)

Contra Costa County, CA
June 9, 2021
County-wide, CA
Job Type


The Position
Contra Costa County is recruiting for two (2) Departmental Human Resources Analyst II positions in Leave Administration. One of these positions is with the Health Services Department and the other is in the Employment and Human Services Department. However, this list may also be used to fill future vacancies countywide.

Why join Contra Costa County in one of these roles?

Health Services Department:
Contra Costa Health Services is the largest Department in Contra Costa County, with over 4,600 employees in various disciplines such as Nurses, Doctors, Clerks, Janitors, Mental Health Specialists, and Lab Technicians. We are looking for someone to join our dynamic, dedicated, and cohesive Leave Administration Team. This assignment will require you to manage a fluid caseload of approximately 700-1,100 cases of various leaves in partnership with another Leave Administrator. You will also have clerical support and dedicated oversight from a manager in the Personnel Unit. If you are interested in working with people representing a myriad of job classifications that provide critical support and services to the 1 million+ residents of Contra Costa County, Health Services is the place for you.

Employment and Human Services Department:
We are looking for leaders who are teachable and enjoy utilizing creative solutions to problems! Employment and Human Services Department (EHSD) partners with the community to deliver quality services to ensure access to resources that support, protect, and empower individuals and families to achieve self-sufficiency. Our personnel team supports EHSD employees who provide those crucial social services to our County's residents. In this role, you will play a crucial part in supporting our employees who may need to take time off to tend to personal life events. We pride ourselves on serving our 2000+ employees with compassion, transparency, and integrity!

We are looking for someone who is:

  • Innovative . We are constantly looking at ways to improve the way we work!
  • Creative . You may encounter unique problems that require creative solutions.
  • A leader. You will be responsible for managing a high volume workload and making decisions without a lot of oversight.
  • Tech Savvy . We use several systems to track and manage leaves of absence.
  • Supportive . Our employees may be experiencing personal hardships and will need assistance navigating the different types of leave they can use.
  • Customer Service Oriented . You will need to communicate clearly with employees and their supervisors in a timely manner.
  • Resolute . At times you will have to be firm with your position to ensure the Department is following the applicable laws.

What you will typically be responsible for:

  • Implementing and maintaining the Leave Management Program for a large department within the County
  • Managing long term leaves, FMLA/CFRA, ADA and Worker's Compensation
  • Facilitating interactive meetings
  • Providing clear communication to employees about their eligibility for leaves
  • Coaching supervisors on what they can and cannot say to employees about their leave of absence
  • Assisting with HR Generalist duties as needed, including Employee and Labor Relations, Mentoring, and Training

A few reasons you might love this job:

  • We have a strong and supportive team environment
  • We offer learning opportunities on a consistent basis
  • You will have the ability to engage in innovative and creative problem-solving sessions
  • You will make an impact on our staff's success in their jobs
  • You may have the opportunity to be a part of special committees/work groups that provide solutions to issues at a departmental and County level

A few challenges you might face in this job:

  • You will need to have patience while waiting for things to move forward
  • You may need to work within the parameters of complicated or antiquated processes and procedures
  • You will need to know how to apply County policies and State and Federal laws to make decisions
  • The Department may use information you provide to make employment decisions that could negatively impact the employee.

Competencies Required:

  • Critical Thinking - analytically and logically evaluating information, policies and procedures
  • Innovative Problem Solving - Identifying and analyzing problems in order to propose resolution and/or recommendations
  • Delivering Results - Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
  • Teamwork - Building and maintaining professional relationships, collaborating with others to achieve shared goals
  • Political & Organizational Savvy - Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
  • Action & Results Focused (Taking Initiative) - Initiating tasks and focusing on accomplishment
  • Adaptability - Responding positively to change and modifying behavior as the situation requires
  • Attention to Detail - Focusing on the details of work content, work steps, and final work products
  • Customer Focus - Attending to the needs and expectations of customers
  • Learning Agility - Seeking learning opportunities and applying lessons to one's work
  • Professional Integrity & Ethics - Displaying honesty, adherence to principles, and personal accountability
  • Oral & Written Communication - Engaging effectively in dialogue and communicating effectively in writing
  • Strategic Thinking & Perspective - Evaluating immediate actions in context of achieving long range objective
  • Valuing Diversity - Appreciating the benefits of varied backgrounds and cultures in the workplace

You can read the complete job description at: www.cccounty/hr . The eligible list established from this recruitment may be used to fill future openings for up to 6 months.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: Two (2) years of full-time or its equivalent professional human resources experience. Qualifying experience should include leave administration.

Note: Professional Human Resources experience is defined as performing duties that require interpretation, independence of judgment and application of defined principles, practices and regulations.


Education: Possession of a Bachelor's degree from an accredited college or university. A major in human resources management, business administration, public administration, industrial / organizational psychology, or a closely related field is preferred.

Desirable Qualifications:

  • IPMA-HR CP Certified
  • SHRM Certified
  • Public Sector Experience in Leave Management or an HR Generalist position

Selection Process

  1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
  2. Online Multiple-Choice Test: Candidates invited to take the online test will need access to a computer with a reliable internet connection. This multiple choice test will assess candidates on the required competencies and technical skills.
  3. Written Performance Test: A written performance test will be conducted to measure candidates' competencies as they relate to the job. The assessment will be administered remotely using a computer; candidates will need access to a computer with a reliable internet connection to participate.
  4. Hiring Interviews: TBD

Tentative Dates:

Multiple-Choice Test - Week of June 28,2021

Written Performance Test - Week of July 6, 2021

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

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