Human Resources Supervisor-Employment & Compensation

City of Austin, TX
November 17, 2021
Austin, TX
Job Type


Minimum Qualifications
Education and/or Equivalent Experience:

  • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity.
  • Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.

Licenses or Certifications:

  • Valid Texas Class C Drivers License.

Notes to Applicants
Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

When completing the City of Austin employment application:

  • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers.
  • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
  • A resume is required but will not substitute for a complete employment application. Please do not use the phrase "see resume" or refer to other documents to complete your application. Do not leave the "Duties and Responsibilities" sections blank. These will be considered incomplete applications. Incomplete applications will not be considered.

If you are selected to interview:

  • Your skill level in some of the competency areas for this job will be assessed through a writing assessment at the end of the interview.

If you are selected for hire:

  • Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications.
  • If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.
  • A criminal background investigation is required.

Driving Requirement:
This position requires a Valid Texas Class "C" Driver's License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises.

Pay Range
$33.52 - $43.58

8:00 AM - 5:00 PM. Monday-Friday, with limited flexibility. Other hours as business needs require.

Job Close Date
Type of Posting External
Department Austin Water Utility
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location Waller Creek Center, 625 East 10th Street, Austin, TX
Preferred Qualifications

  • Progressively responsible lead or supervisory experience over a team of recruiters handling the full cycle recruitment and hiring process
  • Experience conducting gap analysis and effectively identifying/documenting/implementing process improvements and performance measures
  • Experience in compensation, classification/reclassification of positions
  • Experience analyzing raw data and creating meaningful reports for Senior/Executive Management
  • Ability to exercise active listening, critical thinking and problem-solving skills to resolve complex matters
  • Oversees the processing of bi-weekly payroll for Austin Water, consistent with established procedures
  • Experience using Banner or similar enterprise-wide HRIS system
  • Professional certification in Human Resources (e.g., from HRCI , SHRM , IPMA , etc.)
  • Proficient in Microsoft Office products, such as Excel, Outlook, PowerPoint, SharePoint and Word

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Collaborates with and serves as strategic partner to senior leaders and management on HR programmatic analysis, with the achievement of objectives and in resolution of complex HR-related issues providing direct operational oversight, advice, and analytical support within the assigned department. Partners with and supports senior leader(s) to implement enhancements, to improve policies and procedures, and to provide solutions and recommendations for practice and process improvements as well as operational efficiency and service quality. Participates in the preparation and monitoring of budget and contracts/contractors and implementation of the departmental budget; and recommends and justifies capital expenditures. Serves as a subject matter expert providing guidance and monitoring compliance with applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Serves as a liaison and advisor within their department and between the Human Resources Department and other City departments, agencies, and other external organizations, groups, and representatives. Supervises implementation and administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel; prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved. Investigates and responds to complaints from managers and employees, and makes recommendations. Monitors program, departmental, Local, and national trends; identifies training needs and solutions; works cross-departmentally to create best practices; conducts research to support new policy and procedure development; and develops and implements standard operating practice, policy, and procedure, as necessary.

Responsibilities- Supervision and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of HR and departmental processes, techniques, and methods.
  • Knowledge of assigned HR functional areas.
  • Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development.
  • Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices.
  • Knowledge of City practices, policies, procedures, statutes, and ordinances.
  • Knowledge of supervisory and managerial techniques and principles.
  • Knowledge of fiscal planning and budget preparation.
  • Skill in oral and written communication.
  • Skill in using computers and related software applications.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in handling conflict and uncertain situations.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments.
  • Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching.
  • Ability to analyze HR business needs and develop short- and long-range plans.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to train others.
  • Ability to quickly recognize and analyze irregular events.
  • Ability to establish and maintain effective communication and working relationships with City employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for this Human Resources Supervisor job are as follows: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet the minimum qualifications for this Human Resources Supervisor job?

  • Yes
  • No

* Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements, account for the years of related experience including one (1) year of leadership/supervisory experience, and explain any substitutions of experience for education, or vice-versa (if applicable). Please indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* Do you possess either PHR, SPHR, SHRM-CP, SHRM-SCP or IPMA-HR certification?

  • Yes
  • No

* How many years of experience do you have in managing and providing oversight of the payroll process, adhering to firm deadlines?

  • None
  • Less than two (2) years
  • At least two (2) years but less than five (5) years
  • At least five (5) years but less than seven (7) years
  • Seven (7) or more years

* How many years of experience do you have using the COA Banner system or similiar Human Resources Information System?

  • No experience
  • Some experience, but less than one year
  • 1 year - 3 years
  • 3 years or more

* Describe your compensation experience, including reclassifications, classifications, conducting market analysis and implementations, structuring and restructuring organizations, and/or career progression programs.
(Open Ended Question)
* This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date?

  • Yes
  • No

* The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

  • Yes
  • No

* If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)?

  • Yes
  • No

* Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name.
(Open Ended Question)

Optional & Required Documents
Required Documents Cover Letter Resume Optional Documents

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