All required qualifications must be documented on application materials.
1. Two quarters of college or Nursing Assistant certificate or three months of previous work experience in a health care setting involving patients. Must be able to lift a minimum of 30 pounds.
2. Aptitude and interest in working with both medical and psychiatry patients in a primary care setting as part of a team.
3. Demonstrated proficiency in working with computerized medical records, Microsoft Word, and other software.
4. Demonstrated attention to detail and persistence in completing tasks.
5. Demonstrated ability to multi-task, organize tasks and prioritize.
6. Demonstrated high-level communications skills to work with patients, staff, providers, and outside agencies.
7. Demonstrated excellent customer service skills.
8. Respects and works with patients and staff from diverse cultures, languages, and backgrounds.
9. Capacity to work on a team and make positive contributions to team efforts.
10. Must be CPR certified within 60 days of start date and must continuously maintain CPR certification throughout employment.
1. Fluency in Somali (preferred), Spanish or Hmong or Vietnamese or Laotian.
2. Experience working in a Community Health Center or with clientele who experience many barriers to health care.
About the Job
CUHCC's mission is to transform care and education to advance health equity. This position will work alongside the providers, interpreters, nurses and other members of the patient's care team to provide for patient visits, room patients, provide testing, vaccinations, and other services, help complete forms, etc. Nursing Assistants also have other roles in ensuring patient flow, cleaning and stocking exam rooms, and managing the clinic visit support functions.
1. Patient Contact/Care: 85%
1. Conducts thorough and timely pre-visit planning for each encounter according to standards.
2. Prepares for each visit according to the pre-visit plan.
3. Assists with psychiatric or medical needs as they arise: performs EKGs, makes same day referrals to medical, lab follow up and hospital transfers, or other.
4. Interviews patients, checks vital signs, performs assessments appropriate to patient age and visit type, obtains consent, prints out lab reports, hospital discharge summaries, and related documents.
5. Coordinates with scribes and interpreters for each patient visit.
6. Completes providers' orders as appropriate.
7. Assists providers with procedures and exams.
8. Administers medications and injections, including vaccines.
9. Teams with other medical/nursing assistants, laboratory and nursing staff, PSR's and others to support patient care and flow.
10. Contacts patients with lab results or other needs.
11. Provides patient health education materials around diet, symptoms or other areas as outlined in the after visit summary and/or care plan as directed by a provider.
12. Coordinates with the patient and other members of the care team to ensure patients receive assistance for medications, find transportation, or connect to community resources (food shelves, groups, shelters) as needed.
Other duties: 10%
• Maintains examining rooms/replenishes supplies/cleans instruments.
• Inventories and orders supplies.
• Actively participates in daily huddles, team meetings and other clinic initiatives.
• Participates in quality improvement projects to improve clinic flow and improve patient outcomes.
2. Other duties as assigned. (5%)
CUHCC reserves the right to modify this job description within the parameters of the job classification. This position requires a negative Mantoux test and proof of completion of the Hepatitis B vaccination series. The vaccination series may be completed within 6 months of initial employment.
Salary Range: $16.24 to $19.20 USD/hour
The University of Minnesota offers a comprehensive benefit package including medical, dental, life insurance, short- and long-term disability insurance, vacation and sick leave, and retirement plans. The University also offers reduced tuition opportunities covering 75%-100% of eligible tuition.
About the Department
CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC's mission is to seek health equity in our community by advancing the well-begin of diverse people. Candidates must be able to adapt behaviors to others' styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce.
Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.
Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Activities" page and uploading documents there.
To request an accommodation during the application process, please e-mail email@example.com or call (612) 624-UOHR (8647).
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.
Background Check Information
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
About the U of M
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.