Temporary Billing Assistant

University of Minnesota - Office of Human Resources
June 27, 2020
Twin Cities, MN
Job Type


All required qualifications must be documented on application materials.

Required Qualifications:

  • High school diploma/GED and four years of general accounts transaction experience. Training may be substituted for some of the years of experience.
  • Experience must include two years of healthcare claims reimbursement experience which must include a minimum of:
  • Two years of customer service
  • Two years of processing claims for a health-care entity
  • One year in electronic claim adjudications
  • Two years of computer experience in a professional working environment.
  • Preferred Qualifications:

    • Electronic Health Record experience.
    • EHS software experience.
    • One year experience in FQHC/Community Health Care setting.
    • Knowledge of ARMHS and Case Management programs.
    • Bilingual.
    • At least two years of post-secondary education involving business curriculum.
    • Experience in multicultural medical or social services setting.
    • Critical thinking skills and detail oriented.

    About the Job

    Program/Unit Description Overview: Under the supervision of Billing Manager, this position performs, claim batching and electronic review of medical/Behavior Health (BH) charting. Submitting HCFA/UB claims; review and problem-solve returned, disputed, or rejected claims from Medicaid, Medicare and other third-party payers; and serve as a resource to patients as well as other health care professionals regarding insurance coverage and medical /BH billing.

    Duties/Responsibilities Essential Functions:

    • Knowledge of FQHC billing for Medical and Behavioral Health Claims
    • Knowledge of CPT/ICD Guide to Medical and Behavioral Health Procedures/Diagnosis Codes
    • Claim batching
    • Review and correct both system and payer generated edits.
    • Manage coordination of benefits between primary and secondary payers.
    • Update and/or correct third-party payer information attached to claims.
    • Utilize payer eligibility systems to determine coverage.
    • Contact third-party payers to resolve outstanding claims and expedite payment.
    • Identify and report trends in claim errors.
    • Identify opportunities for improvement on claim reimbursement.
    • Prepare appeals, resubmit claims, and perform all actions necessary to obtain payment.
    • Patient Service responsibilities including explanation of account balances, payment history, and insurance coverage as related to patient responsibility balances in Medical, Dental and Mental Health Departments. This may include face to face interactions as well as phones.

    Pay Rage: $16.18 - $27.21 per hour

    Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
    Documents that MUST be attached by the applicant (Required Documents) Resume/Curriculum Vitae
    Documents that CAN be attached by the applicant (Optional Documents) Cover Letter/Letter of Intent

    About the Department

    CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC's mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others' styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce.

    Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

    Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.

    Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.

    How To Apply

    Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

    Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

    To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).


    The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

    The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

    Background Check Information

    Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

    About the U of M

    The University of Minnesota, Twin Cities (UMTC)

    The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

    The University of Minnesota offers a comprehensive benefits package including:

    • Competitive wages, paid holidays, vacation and sick leave
    • Low cost medical, dental, and pharmacy plans
    • Health care and dependent daycare flexible spending accounts
    • Excellent retirement plans with employer match
    • Disability and employer paid life insurance
    • Wellbeing program with reduced insurance premiums
    • Tuition reimbursement opportunities covering 75%-100% of eligible tuition
    • Student loan forgiveness opportunity
    • Opportunities for growth and promotion
    • Employee Assistance Program

    For more information regarding benefits:


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